PURCHASES & REFUNDS

Premium ships (Tempest, Inferno, Glacier) unlock permanently for your pilot account for a one-time payment of £5.00 each. The exact price is always shown on the unlock button and again on the payment page before you confirm.

• The real-money price (including currency) is displayed before payment starts.
• Payments are processed by our payment provider; your card details go directly to them.
• Confirming a purchase delivers the unlock immediately; it cannot be undone later. See Refunds below.
• On native mobile versions, purchases will be billed through the App Store or Google Play instead, and store prices and billing apply.

Purchases are tied to your pilot account, not your device. Sign in on any device and your ships are still unlocked. If ships are missing, use Settings → Restore Purchases, which re-links paid receipts to your account.

• All sales are final once a ship is unlocked and delivered to your account. Unlocking is immediate, so the purchase cannot be cancelled or refunded afterwards.
• By confirming a purchase you ask for immediate delivery of the unlock and accept that your statutory 14-day withdrawal right is lost once delivery starts.
• Refunds are only made where something has gone wrong on our side, such as a duplicate charge or an unlock that we cannot restore. Contact bouyakhfali@gmail.com with the email on the account, the purchase date and the receipt.
• Approved refunds are returned to the original payment method by the payment provider.
• Nothing in this policy affects rights you have that cannot be excluded, including claims for faulty digital content.

If a payment succeeded but the ship stayed locked, first try Settings → Restore Purchases, then contact bouyakhfali@gmail.com and we will fix the unlock using your receipt.